virtual interview

The time has come! You’re opening your franchise location, and you need to staff it. In order to keep the location in prime working order, you need various hands on deck who can help toward a common goal. Greeters, folks to answer to phone, to provide various services, to run the cash register, and more. All of these workers are the under appreciated franchise employees who make your dream of business ownership possible. That’s why it’s also important to find a reliable network who’s on your side.

After all, how your business operates is a reflection of you as a franchisee, and it can affect the size of your pockets. In order to keep your operation running smooth and profitably, consider the quality of workers who you want on your team.

Use these tips to find and keep the best staff members around for a surefire way to help advance your franchise business.

1. Get References From Franchise Workers

This seems simple enough, yet it’s a step that is so overlooked in the hiring process. So many potential employees are hired without the proper background information in place, which can be disastrous for all involved.

When hiring potential employees, ask for references … then call them. Leave messages for those who don’t answer, follow up, and call everyone on the list. Remember that the references are likely biased, so you’ll need to get a well-rounded view. Have questions prepared so you get as much information possible. Ask about the potential worker’s attitude, their demeanor under pressure, and more. Talking to two or three people should give you a good overview of who they are and what type of potential they have. Remember that work experience helps, but those with a good attitude can be easily molded to remain on your team.

2. Ask for Referrals

Looking to staff? Put the word out. You’ll get responses from the masses about so-and-so looking for a job. Use the best leads from those you trust for a better breakdown of potential workers who will have the skills you need.

Only by telling people you need workers to staff your franchise is when you draw in the highest rated candidates.

3. Stay Flexible With Franchise Employee Schedules

When you’re offering part-time work for your franchise, you’re likely dealing with a specific demographic: students or those who have another job. Because of this, you’ll need to remain flexible around their commitments. The best candidates will have more to offer the world than a part-time gig, so providing your give and take can draw in a higher caliber of workers. Keep a policy of open communication, and remember flexibility is an important negotiating tool when finding your next best workers.

4. Create a Great Work Culture

No one wants to work at the stressful place that simply doesn’t have its stuff together. Jobs like those are a dime a dozen, and it’s why businesses can have especially high overturn. Instead, create a work environment where your staff will want to remain with your franchise.  If you can pay more, offer a higher wage to those who deserve it. However, it’s completely free to run a calm, powerful workforce that respects all involved. Don’t get caught up in the fact that part-time workers could be temporary, and instead, give them a reason to stay.

5. Consult with a Hiring Manager for Franchise Workers

Are you new to hiring? Ask an expert. Talk with a professional hiring contractor and take in any and all of their best tips. Whether or not you choose to bring them on to get the job done, you can gain expert insight just by picking their brain. Offer to buy them a cup of coffee, or see if they offer a consult package where you can DIY, but with proven tips to help you get where you need to be.

6. Create an Ideal Employee Profile

Who is it you’re looking to hire for your franchise? Write up some key phrases that you want this employee to have. Decide what’s important to making your brand successful and get it on paper. Then, you can consult said paper any time you’re working through the hiring process, whether interviewing or telling your contacts that jobs are available. Doing so can keep you grounded on what’s important with your next franchise employees.

Staff your franchise location with ease, and keep your employees for the long haul by following these important steps. 

By Bethaney Wallace | Aug 14, 2020 | General Franchise Information