Special Touch Cleaning - Franchise

Special Touch Background
Special Touch has been serving the Greater Richmond, VA region since 1998. We began cleaning customers home with a vision to help families save time by taking care of their cleaning needs. Special Touch has grown to over 300 active customers who appreciate a customer service-oriented company.

Industry Overview
The cleaning industry is expanding. It is forecast that the industry will earn over $46 billion dollars in 2020, and grow 10% by 2026. More than 1.7 million people are currently employed in the cleaning industry, yet it is still forecasted to spur a 6% year-on-year growth in new jobs because of the increase in demand.

Why Special Touch?

• Low investment
• Residual income
• High profit margin
• Large exclusive territory which includes 1 US county
• Free travel and accommodations while training in Richmond, VA

Residual Income/Build Equity

80% of our customers are repeat customers. Once a customer has signed up, your only obligation is to ensure excellent customer service to ensure a steady stream of income. Your business will also build equity in that the value of your company will increase over the years.

Training and Support
Special Touch provides one week of intensive training which will include:

• On-site estimates
• Cleaning techniques
• Customer service
• Advertising to acquire customers
• Day-to-day responsibilities

Proprietary App
Our unique app will save time and money by performing the following functions:

• Direct deposit payroll
• GPS tracking of employee hours
• Text reminders to customers to ensure service is expected
• Automatic processing of credit cards
• Scheduling of customers by zip code, time of service, and personnel

Ideal Candidate
Special Touch is looking for individuals who have a strong sense of customer service, some business experience, and desire to succeed. You will be interacting with home owners and employees. Customer service is the heart of our franchise and will ensure your business grows. Some sales experience a plus. Must have a minimum of $50,000 in liquid capital.