Network garners 76 awards based on quality of care, client experience
CINCINNATI – March 22, 2017 – Home Helpers, the leading brand in in-home care, has been named an Endorsed National Provider and a Home Care Provider of Choice by Home Care Pulse. Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance, serving hundreds of home care businesses across North America.
To be named an Endorsed National Provider a network must excel above the industry service standards, putting them among the top home care providers in North America. That quality is measured through direct feedback from caregivers in the field and from the families they serve.
“This is a network-wide honor,” said Emma Dickison, president and CEO of Home Helpers. “It’s gratifying first that our commitment to quality is so well communicated and shared across our locally owned offices, and second that that this dedication to service is appreciated by the families who invite us into their homes.”
“I would like to personally congratulate Home Helpers for earning the Best of Home Care Endorsed National Provider award for 2017,” said Aaron Marcum, founder and CEO of Home Care Pulse. “This award represents the best of the best among the largest home care providers in the country. This prestigious award is only given to national providers who achieve excellent satisfaction scores among their clients, which should be reassuring to those who are considering using Home Helper’s premier services. On behalf of the entire Home Care Pulse team, we congratulate Home Helpers on their years of providing the best in quality in-home care.”
Local Home Helpers offices also were widely recognized in the survey, 76 recognitions in the Provider and Employer of Choice. Home Helper s of San Mateo and Home Helpers of DuPage Suburbs were individually recognized as Leaders in Excellence.
About Home Helpers
Founded in 1997, Cincinnati-based Home Helpers is one of the nation’s leading senior-care franchises, specializing in comprehensive home care services for seniors, expectant and new mothers, those recovering from illness or injury and individuals facing lifelong challenges. Home Helpers currently has a presence in more than 600 communities across North America and is seeking qualified franchise candidates in strategic communities throughout the country. Home Helpers was recently ranked the #1 Senior Care Franchise and “Best of the Best” by Entrepreneur magazine for the fifth straight year and continues to lead the way in the senior-care industry. Home Helpers is affiliated with Direct Link Help At The Touch Of A Button, a national provider of medical alert units, including a 24-hour personal emergency response system, an automated medication dispenser and vital signs monitoring units that enable seniors to feel safer and live independently at home for longer than might otherwise be possible. Home Helpers does not discriminate against anyone on the basis of religion, race, sex, color, national origin, ethnicity, disability, age or sexual preference in connection with employment or acceptance, treatment, or participation in its programs, services and activities.