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Consistently great hair care services for a fair price and energized, empowered Stylists. Those are the keys to our success, and yours.
When my partner Ann and I opened the first Hair Cuttery about 30 years ago, it was with a specific vision. As entrepreneurs at heart, we wanted to be in business for ourselves and, as Stylists, the greatest opportunity seemed to be in the hair care industry. We introduced the Washington, DC area to a revolutionary, new brand of full service salons where clients could walk in and have their hair cut, colored or permed with no appointment.
While the reasons for our success are many, the key is our unusually strong relationship with our Stylist community. It's what differentiates us from the other value salon chains. We have one of the highest Associate retention levels in the hair care industry among our nearly 10,000 Stylists, which translates into loyal customers. High Stylist retention rates also mean Hair Cuttery spends more time on advanced training and building long-term relationships.
Dennis Ratner, Founder of Hair Cuttery
Area Development:
We're the largest privately held salon, with 776 locations and now our Area Developer program can help you create and operate a ten-salon chain and capture market share. We currently have numerous territories available for growth, making this an unparalleled opportunity.
 FRANCHISE SUPPORT
Opening a franchise is no small undertaking, especially if the hair care business is new to you. As a potential Hair Cuttery franchisee, we expect that you will want everything to be in place as you begin your business venture. You will benefit from our expertise in every phase of business development-site selection, layout and interior design, comprehensive training, professional marketing support and product and merchandising.
It is in your best interest and ours to be sure that you have the support you need to move forward. We are ready to share with you the knowledge and best practices you need to be successful.
Site Selection:
Our highly qualified real estate development team will help you choose the right location for your Hair Cuttery salon, taking into account financial modeling, demographic analysis, lease negotiations and relationships with real estate developers.
Layout and Interior Décor:
One of the elements that constitutes a professional appearance is a consistent look from salon to salon. Over the years we've developed a unique salon image that projects the expertise and quality of our brand, our people and our operation, and sets us apart from other value-oriented salons. Our construction team will provide you with design specifications that create good traffic flow for both Associates and customers alike. Project management assistance is optional.
Comprehensive Training:
There's no better way to learn how a salon runs than to have a hands-on experience. So we'll provide you with extensive training in an actual salon environment. Our comprehensive program includes cultural, business success, salon operations and salon management systems training. In addition, we'll provide initial and ongoing technical training in cuts, color, texture and style. Class work and our operations manual-a comprehensive resource-will complement your on-site training.
 Marketing Support:
Advertising and public relations programs have been an integral part of our success. Our marketing team and advertising agency work together to develop a Hair Cuttery image and brand, and we'll work with you, too. We have a time-tested, proven grand opening program and effective marketing. Our marketing department is available to assist with your local media planning and buying, creative development, promotions and in-salon materials.
Product and Merchandising:
We'll give you the tools to sell salon products through proven up-sell and add-on techniques. We'll also help with loss prevention and inventory management, along with merchandising and point of sale (POS) materials. You will benefit from purchasing products through Hair Cuttery at our negotiated cost, which is a significant discount, versus purchasing through a distributor. The bottom line is more profit for you.
PEOPLE ARE TALKING
With 30 years behind us and a great future ahead, its no wonder that Hair Cuttery has become a household name in the communities we do business. See what others say about the Hair Cuttery experience.
"My wife and business partner Michele and I have experienced a great partnership with Dennis and Hair Cuttery in the
United States over the last six years. Dennis truly lives the company values, a commitment which has helped the salons in the United Kingdom to be successful. And the Resource Center is a great support mechanism which not only saves us time, but leaves our operations team a chance to concentrate on future growth."
Gary Levy
Owner, Hair Cuttery, United Kingdom
"The partnership between Ratner Companies and Redken began over five years ago and it has been an incredible ride. Dennis' passion for this industry resonates through his company and all of us at Redken are proud to be a lead partner with such a great organization. Ratner Companies and Hair Cuttery put their people first and I believe this has driven them to be one of the leaders in the Professional Salon Industry."
Tim Forbriger
Vice President Field Sales & Chain Accounts, Redken |
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