About Us Almost 25 years ago an instantly successful business began called "The Car Phone Store" in Wethersfield, CT. From the beginning it was a model that begged to be replicated. We are now known as Wireless Zone® and are the largest wireless/cellular retail franchise in the country with over 450 retail locations and growing. We have an exclusive relationship with Verizon Wireless® giving us the ability to co-brand with the largest wireless carrier in the U.S.
Today’s Wireless Zone®
Name a product that people hold as often and value as much as their cell phone. However, we are no longer just cell phone stores. We are Technology Centers selling solutions to keep customers connected, productive and entertained. By offering options to our customer, we ensure that everyone that comes through our door leaves with a device and a plan that fits their life.
The world is now wireless and as a Wireless Zone® owner you will be uniquely positioned to help your friends, family, and community make the most of wireless technology for years to come.
Why Wireless Zone® Franchise?
Wireless Zone® is a Verizon Wireless Premium Retailer with a strong, proven franchise system since 1988. No experience in the wireless industry is necessary as our turnkey business system supplies you with all the necessary tools and resources. You can expect:
Training - You will begin at our Wireless Zone University® in CT for two weeks and follow up with one week of in-store training at a Wireless Zone® authorized training store.
Store Planning & Build Out - Our build-out team will assist you with all the arrangements from permits and installation to store deliveries and setup.
Field Support - Our field team will assist you with ongoing operational support and function as your local business consultant. We have field support staff in each region who regularly visit stores to review performance and advertising strategies, discuss best practices, provide updates on technology, and consult with our franchisees on ways to enhance their businesses.
Warehouse - Our Central Warehouse provides helpful terms and conditions, supporting our franchisees on orders small and large.
Customer Service Support - Our customer service team is a resource for you. This department will field your calls to ensure your customer's satisfaction with your store.
HR Department - Our HR department is a resource for understanding and complying with local employment requirements, as well as best practices to help you build the right team.
In-house Ad Agency - AdOne™, our in-house advertising agency, supports our franchisees by creating in all forms of media as well as managing carrier co-op programs and manufacturer market development programs.
We invite you to investigate if Wireless Zone® is the right call for you.
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